DigiCert SSL Certificate Reviews
DigiCert is one of the leading certificate authorities (CAs) that provides SSL/TLS certificates for securing websites and applications. Founded in 2003, DigiCert is trusted by major companies and government agencies globally for their authentication and encryption needs.
DigiCert Official Information
DigiCert HeadQuarters:
2801 North Thanksgiving Way
Suite 500
Lehi, Utah 84043
https://www.digicert.com/
1-801-701-9600
DigiCert Achieved Growth Milestones
- Growing Annual Recurring Revenue (ARR) over 15% year over year.
- Growing the cohort of $1M+ ARR customers by more than 30%.
- Earning a customer service Net Promoter Score of 79.
- Serving more than 80% of the Fortune 500 companies.
- Increasing the number of full-time employees by 13% to best support customer needs around the globe.
DigiCert is recognized for its infrastructure security and customer service. It strives to make PKI (public key infrastructure) simple for organizations for securing their digital presence and transactions.
Types of SSL Certificates Offered by DigiCert
DigiCert offers a comprehensive range of SSL/TLS certificates tailored for various use cases. The major certificate types offered include:
- Mid-tier SSL certificate that validates domain and legitimate organization identity.
- Displays organization name and location on certificate.
- Suited for small-medium businesses, online shops, SaaS applications etc.
- The issuance process requires business/domain validation needing 24-48 hours approximately.
- Premium SSL offers stringent vetting of legal, physical, and operational existence of business.
- Activates green browser address bar displaying organization identity and location.
- Recommended for financial institutions, healthcare, e-commerce, and large enterprises.
- EV vetting process typically takes 3-5 days for certificate issuance.
- Secures unlimited sub-domains with single certificate thus cost efficient.
- Ideal for securing multiple sub-domains and staging environments.
- Allows securing multiple different domains and sub-domains in one certificate.
- Convenient for managing SSL for multiple domains/brands with single certificate.
- Available in DV, OV and EV types.
- Used for digitally signing software codes, scripts, apps and other executable files.
- Provides authenticity and integrity of signed software and protects from tampering.
- Help build trust with users downloading digitally signed software.
Client Certificates (S/MIME)
- Special certificates for securing emails and encrypting email communication.
- Allows implementing 2-factor authentication for accessing emails.
- Available in Class 1-3 versions based on validation level.
DigiCert caters to all levels of SSL validation needs through this diverse portfolio of SSL certificate types. Organizations can choose the right certificate based on their specific use case, security needs and budget.
What are the Features of DigiCert Certificates?
DigiCert offers robust features and capabilities that make their SSL certificates highly reliable and secure.
Here are some of the notable features:
- 2048-bit SSL/TLS encryption for all certificates which is the industry standard.
- Unlimited server licensing so the certificates can be used on multiple servers behind a load balancer.
- 99.9% browser and mobile device compatibility ensuring reliable SSL connection across user devices.
- Fast issuance times with most certificates issued within minutes/hours and EV certificates within 3-5 days.
- Global CDN support through 150+ locations provides fast OCSP and CRL certificate validity checking.
- Auto renewal and simplified management of certificates through CertCentral account.
- Daily malware scans on all certificates and revocation if threats detected.
- Generous warranty policy provides certificate replacement or revocation for any reason.
- Expert 24/7 technical support for pre-sales and post-sales support.
- McAfee SECURE trust seal can be added to websites securing OV/EV certificates for added trust and conversion rate boost.
- Integrations with popular web servers, IT tools and cloud platforms for automated deployment and management.
- SOC audited operations and ISO certified security standards (ISO 27001, 9001 etc.) ensure airtight operational security.
With its focus on robust encryption, maximum compatibility, fast issuance, and simplified management, DigiCert delivers on the core needs for an SSL certificate. The additional malware scanning, and expert support add further value.
DigiCert SSL Certificate Cost / Pricing
As a premium SSL brand, DigiCert certificates are priced higher than basic SSL providers but offer better value. Following is an indicative pricing range for 1-year validity:
| SSL Certificate | Validation | Issuance Time |
| DigiCert Secure Site Pro SSL | Organization Validation | 1 Day |
| DigiCert Secure Site SSL | Organization Validation | 1 Day |
| DigiCert Basic SSL | Organization Validation | Minutes |
| DigiCert Secure Site Wildcard SSL | Organization Validation | 1 Day |
| DigiCert Secure Site Multi-Domain SSL | Organization Validation | 1 Day |
| DigiCert Code Signing Certificates | Organization Validation | 0-3 Day |
Pros of Using DigiCert SSL Certificates
Here are some of the major advantages and positive aspects of using DigiCert SSL certificates:
- Industry leading brand with a strong reputation and global trust in the market.
- Wide range of certificate types suitable for covering all use cases.
- Strong encryption and optimum compatibility with browsers/devices.
- Very fast and smooth issuance process with certificates issued within minutes/hours.
- Reliable verification process adhering to industry standards.
- Extensive Certificate Transparency (CT) logging for public auditing.
- Malware scanning provides an additional layer of security.
- Capable technical support team with quick response times.
- Multi-platform support and integration with many IT systems and tools.
- Convenient certificate lifecycle management through CertCentral.
- Generous refund and reissue policies provide peace of mind.
- Competitive pricing levels coupled with big volume discounts.
Cons of DigiCert SSL
While DigiCert certificates have many advantages, there are some downsides to consider as well:
- Doesn’t offer domain validation SSL certificate
- Higher pricing compared to other certificate authorities
Why Choose DigiCert?
Despite some limitations, DigiCert remains the best overall choice for most organizations looking for SSL certificates due to these compelling reasons:
Industry Leader
DigiCert is the largest commercial CA globally, issuing maximum SSL certificates. It is the most visible and trusted brand in this space.
Top-Notch Security
DigiCert maintains SSL best practices, providing certificates with 2048-bit encryption and extensive vetting.
Fast Issuance
Automation allows near real-time issuance for DV and most OV certificates. EV approval takes just 3-5 days.
Reliable Validation
DigiCert has a flawless record in certificate validations with skilled validation experts.
Great Compatibility
DigiCert certificates work seamlessly across all major browsers and platforms.
Malware Scanning
Daily scans by DigiCert further enhance security. Most CAs don’t offer this capability.
Generous Warranty
DigiCert offers comprehensive reissue, revocation, and refund policies for maximum customer satisfaction.
Robust Support
DigiCert offers 24/7 customer support across pre-sales and post-sales. Support quality is unmatched.
DigiCert SSL Review: Verdict
DigiCert is one of the most trusted SSL certificate providers. Their SSL certificates provide robust encryption and come with a wide range of validation levels to suit different business needs. The certificate issuance and renewal process is quick and easy with good customer support.
DigiCert provides comprehensive security features like daily malware scanning and vulnerability assessments. The certificates work seamlessly across all major browsers and devices. Overall, DigiCert SSL certificates offer excellent value by combining robust security with ease of use and management.
The company is reliable and recommended for securing websites and applications. DigiCert strikes a good balance between affordability, features, and reliability.
Alternatives to DigiCert SSL
Businesses looking for cheaper or faster alternatives can consider these options:
Frequently Asked Questions (FAQ) about DigiCert
Here are some common questions regarding DigiCert and their SSL certificates:
Is DigiCert trusted for SSL certificates?
Yes, DigiCert is globally recognized as the top commercial SSL certificate authority. It adheres to industry best practices for issuance and management. DigiCert certificates are trusted by leading companies and government institutions.
How long does DigiCert take to issue SSL certificates?
DigiCert issues OV certificates within 24-48 hours and EV certificates take around 3-5 days for stringent offline validations. Exact issuance times depend on verification requirements.
Does DigiCert offer Wildcard and Multi-Domain certificates?
Yes, DigiCert offers Wildcard, SAN and Multi-Domain certificates in OV and EV types allowing you to secure multiple domains/subdomains in a flexible and cost-efficient manner.
What is the maximum validity offered for DigiCert certificates?
DigiCert certificates have a maximum validity period of 3 years. Some CAs offer 5+ years validity but 3 years is the industry standard adopted by trusted CAs like DigiCert.
What is the refund policy if I cancel DigiCert certificate?
DigiCert offers 30-day refund on most certificates. You can cancel within 30 days for a full refund minus any administration costs. Refunds are generally not offered after 30 days.
Does DigiCert offer certificate transparency for their certificates?
Yes, all DigiCert certificates are submitted to at least 2 Certificate Transparency logging servers as per best practices. This allows anyone to publicly audit certificates issued by DigiCert.
Can I use a single DigiCert certificate on multiple servers?
Yes, DigiCert SSL certificates allow unlimited server licensing, meaning you can install the certificate across multiple servers behind a load balancer without any additional cost.
What support plans come with DigiCert SSL certificates?
DigiCert provides 24/7 customer support via phone and email to all certificate customers regardless of the plan. Support quality is excellent.
Is DigiCert better than GoDaddy and GlobalSign?
Yes, DigiCert is considered better than GoDaddy and GlobalSign in terms of market share, security practices, encryption strength and supported platforms/integrations. However, they are priced higher.
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